Privacy Policy

ClassTag Privacy Policy

Last revised: June 14, 2023
You should read the ClassTag Privacy Policy in full.

INTRODUCTION
HOW TO CONTACT US
YOUR CALIFORNIA PRIVACY RIGHTS
INFORMATION WE COLLECT AND HOW WE COLLECT IT
HOW WE CAN USE INFORMATION
HOW WE CAN DISCLOSE OR SHARE INFORMATION
WHERE WE STORE INFORMATION
COOKIES AND OTHER TECHNOLOGIES; DO NOT TRACK

ADVERTISING
CHOICES REGARDING INFORMATION
SECURITY
CHILDREN

EDUCATIONAL ENTITY ACCESS
LINKS TO OTHER WEBSITES AND MOBILE APPLICATIONS
CHANGES TO THIS PRIVACY POLICY

INTRODUCTION
ClassTag Inc. (“ClassTag”, “we,” “our” or “us”) owns and operates the classtag.com, supplies.classtag.com and rewards.classtag.com websites and any ClassTag mobile application (collectively, the “Service”). This Privacy Policy describes the categories of information we collect, how we use and protect it and the choices you can make about your information. The information we collect and the purposes for which we use or disclose or share it will depend to some extent on how you use the Service and how you interact with us. Throughout this Privacy Policy, “information” includes personal information about you (for example, teacher, parent, legal guardian or caregiver).

Please read this Privacy Policy and the Terms of Service (the “Terms”) carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR THE TERMS, DO NOT USE OR VISIT THE SERVICE. BY USING OR VISITING THE SERVICE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND THE TERMS.

HOW TO CONTACT US

Please contact ClassTag with any inquiry regarding this Privacy Policy as follows:

• Live chat during regular business hours on the Service.
• Email address: privacy@classtag.com.
• Postal address: 99 Wall St, #4040, New York, New York 10005.

YOUR CALIFORNIA PRIVACY RIGHTS

Please see Your California Privacy Rights Notice

INFORMATION WE COLLECT AND HOW WE COLLECT IT

We may collect the following categories of information in the manner described below. We also can collect information about you through other individuals or our service providers, third parties and/or other parties in the manner described below. Please see Service Providers (Parties).

We collect information from or about you and/or another individual and/or party when you visit or use the Service.

Following are examples of ways in which you can visit or use the Service:

• To provide contact information for you and/or another individual and/or party (for example, first name and last name, postal address (including without limitation for billing and/or shipping), email address and telephone number and related preferences), information for transactions with us and/or a service provider, third party and/or other party through the Service (for example, password, information you provide from a social networking service account, language preference, school name, school postal address, district name, classroom role (for example, teacher, parent, legal guardian or caregiver), information provided to us and/or a service provider, third party and/or other party in connection with products and services, payment information (for example, payment card information or information for another type of payment) and demographic information (for example, zip code), photographs, videos, audio files, documents or drawings); and
• Information when you contact or otherwise interact with us or a service provider, third party and/or other party (for example, messages and comments).
• If you register for an account by logging in using a social networking service account, the information we get from such account depends on the settings and the privacy policy of the social networking service platform, so please check such policy to understand the privacy practices of such platform.

We can receive information about you through another individual and/or our service providers, third parties and/or other parties (for example, social networking services), which information can be used as described in this Privacy Policy.

We can automatically collect other information from or about you regarding your access to and use of the Service, including from the device which is used and based on Service usage:

• An identifier that is unique to the device on which you install the Service and some device identifiers may be persistent device identifiers, as well as certain software and hardware information about your device;
• Advertising identifiers;
• Operating system;
• Browser details;
• Mobile network information;
• The model and serial number of your mobile device;
• The referring service, including referring URLs;
• Your Internet Protocol (IP) address;
• Platform type;
• Software and hardware attributes;
• Domain name of your Internet service provider;
• Your geographic location;
• Your time zone;
• Information regarding your access to and use of the Service; and
• Anonymized information.

In addition, we can automatically collect information about content viewed or downloaded, landing pages, browsing activity, dates and times of access, pages viewed, forms you complete or partially complete, search terms, whether you open an email and your interaction with email and text message communication and push notification content, error logs, and other similar information.

We, and, depending on your settings and/or information from or about you that we collect (geographic location, for example, through school postal address and/or IP address), our service providers, third parties and/or other parties, can automatically collect such information via cookies and other technologies. Please see Your California Privacy Rights above and Cookies and Other Technologies; Do Not Track below.

We also can draw inferences about you based on information we collect from or about you. For example, based on your activity on the Service, we may infer your interest in receiving certain communications from us.

We can collect information about you from:

• Social networking services;
• Publicly accessible sources;
• Other individuals; and
• Our service providers, third parties and/or other parties.

We can link any of the information we collect from or about you and use it and disclose or share it in the manner described in this Privacy Policy.

HOW WE CAN USE INFORMATION

We can use the information that we collect from and about you to conduct our business and for any of the purposes described in the Privacy Policy, subject to applicable law.
Examples are as follows.

• To Provide You with Products and Services. To provide you or facilitate providing you with products and services, including to process, manage, maintain and service your registered account and your profile and to fulfill your orders and transactions, and to process your payments, in each case through the Service.
• To Communicate with You. To communicate with you to provide information, Service-related notifications, promotions and recommendations.
• To Respond to You. To respond to you, such as when you place an order or make a transaction, contact us, make a request or inquiry, complete a survey or share a comment or concern.
• For Personalization and Enrichment of Your Experiences with Us. For personalization of your experiences with us, including to remember your interests and preferences, customize the products and services we share with you, facilitate your interactions with us, track and categorize your activity and interests on the Service and to enrich your experience with the Service.
• For Marketing and Advertising. For marketing and advertising, such as to send you marketing and advertising communications and to customize the marketing and advertising that we show you. We can also run advertising on other websites and applications via our advertising display partners.
• To Conduct Service Provider, Third Party and/or Other Party Promotions.
• For Analytics. For analytics, including to understand how you use the Service, determine how you access the Service and improve the Service, by us or a service provider, third party and/or other party, subject to applicable law.
• For our Business Purposes. For our business purposes, such as to operate and improve upon our business and lawful business activities, to maintain our accounts and records, research, product and service improvement and development, to determine your satisfaction with our products and services, to detect and prevent fraud or misuse of our products and services and for any other business purpose that is permitted by applicable law.
• For Legal and Safety Purposes. For legal and safety purposes, including to defend or protect us, you or others, from harm or in legal proceedings, protect our rights, protect our security and the security of others and property, respond to court orders, lawsuits, subpoenas and government requests, address legal and regulatory compliance, enforce our Terms and provide you with notification of product recalls or safety issues.
• Anonymized Information. For collecting, compiling and/or creating anonymized information, which we or a service provider, third party and/or other party can do, subject to applicable law, and which we or a service provider, third party and/or other party can use for any purpose, subject to applicable law.
• With Your Consent. We can use your information other than as described in this Privacy Policy if we notify you and you consent to such use.
• At Your Request. We can use your information at your request, subject to applicable law.
• For Any Other Purpose with Notice by Us. We can use your information for any other purpose for which we provide you with notice, subject to applicable law.
• Cookies and Other Technologies; Do Not Track. Please see Cookies and Other Technologies; Do Not Track below.
• Retention of Data. When the data no longer serves any purpose described under this Privacy Policy, we may delete the data. For example, we may delete any data that is no longer accessed for any purpose after two years.

HOW WE CAN DISCLOSE OR SHARE INFORMATION

Information can be disclosed to or shared with other users and service providers, third parties and/or other parties in accordance with this Privacy Policy, subject to applicable law. Please note that a user can choose not to disclose or share certain information. Please see Cookies and Other Technologies; Do Not Track, Choices Regarding Information and Your California Privacy Rights above.

• Third Parties and Service Providers. We can use service providers, third parties and/or other parties to perform certain services on our behalf, including without limitation, payment processing, order processing, order fulfillment, shipping, monitoring compliance by users with and enforcement of and applying the Terms, auditing interactions and transactions with you, detecting and preventing fraud, addressing security issues, fixing errors, helping us with advertising or marketing, maintaining accounts and providing customer service, helping with our internal research, verifying product and service quality or safety, and performing any of the other actions or activities allowed under this Privacy Policy. We can disclose or share information about you that they need to perform their functions and in accordance in accordance with our instructions, this Privacy Policy and any other appropriate confidentiality, security or other requirements that we deem appropriate. These service providers, third parties and/or other parties (collectively, the “Parties”) will have access to the information they need to perform functions in connection with the Service. A list of the Parties, including links to their respective privacy policies, is available and may change over time, and we will make efforts to keep it up-to-date. Please see Parties.
• Social Networking Service. If you choose to use a social networking service, information from or about you may be disclosed to, shared with or collected by the social networking service. Please see Choices Regarding Information – Social Networking below.
• Business Changes. If we become involved in, or engage in the preparatory steps leading to, a merger, acquisition, sale of assets, divestiture, joint venture, securities offering, financing, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, we can disclose, share or transfer your information to another party or parties in connection therewith and it can be used subsequently by such party or parties.
• For Analytics. For analytics, including to understand how you use the Service, determine how you access the Service and improve the Service, by us or a service provider, third party and/or other party, subject to applicable law.
• Legal and Safety. Other parties such as law enforcement, government entities, courts, or service providers, third parties or other parties as required or allowed by applicable law and/or for enforcement of or applying our Terms, such as for the legal and safety purposes described How We Can Use Information above, or otherwise to help prevent harm or fraud to us, you or others.
• Anonymized Information. We can disclose or share anonymized information relating to visitors to and users of the Service with any service provider, third party and/or other party for any purpose, subject to applicable law.
• With Your Consent. We can disclose or share your information other than as described in this Privacy Policy if we notify you and you consent to this disclosure or sharing.
• At Your Request. We can disclose or share your information with any other individual or service provider, third party and/or other party at your request, subject to applicable law.
• For Any Other Purpose with Notice by Us. We can disclose or share your information for any other purpose for which we provide you with notice, subject to applicable law.
• Cookies and Other Technologies; Do Not Track. Please see Cookies and Other Technologies; Do Not Track below.

WHERE WE STORE INFORMATION

We store the information that we collect on systems that we utilize. If you are located outside of the United States, please note that the Service is hosted on our systems in the United States. Therefore, your information can be processed and stored in the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. By using the Service, you understand that your information can be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

COOKIES AND OTHER TECHNOLOGIES; DO NOT TRACK

We, and, depending on your settings and/or information from or about you that we collect (geographic location, for example, through school postal address and/or IP address), our service providers, third parties and/or other parties, use cookies, Web beacons, application analytics software, persistent device identifiers, advertising identifiers and other technologies. Please see Your California Privacy Rights above. These technologies are used for tracking, advertising, analytics and personalization and optimization of the Service.

• Cookies are small text files that are stored on your computer.
• Persistent cookies remain on the visitor’s or user’s computer after the browser has been closed.
• Session cookies exist only during your online session and disappear from your computer when you close the browser software. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all portions or all functionality of the Service.
• For example, social media cookies are used to enable you to share pages and content you find interesting on the Service through social networking services and other websites. In addition, we may use cookies to promote the Service to you when you visit other websites or mobile applications.
  Please see allaboutcookies.org for additional information about cookies.
• Web Beacons. Web beacons or tags (small images embedded into websites or emails that send information about your computer when you visit the Service, or open an email we send to you) can be used either by us or a service provider, third party and/or other party.
• Persistent Device Identifiers. Persistent device identifiers are unique strings that are associated with the mobile device that you use to connect to the Service. Persistent device identifiers can be modified or disabled by sophisticated users.
• Advertising Identifiers. Advertising identifiers are unique strings associated with your mobile device provided by the operating system.
• Service providers, third parties and/or other parties may collect personally identifiable information about an individual user’s online activities over time and across different Internet services when a user uses the Service.

Below are links to resources regarding different types of online tracking:

• For Google Analytics, please see https://policies.google.com/privacy, https://policies.google.com/technologies/partner-sites, https://www.google.com/analytics/terms and https://tools.google.com/dlpage/gaoptout.
• We also use Google conversion tracking and/or similar services to help us understand your and other users’ use of the Service; please see https://support.google.com/adwords/answer/1722022?hl=en for more information about conversion tracking provided by Google.

Do Not Track. At this time, we do not respond to “Do Not Track” signals sent from Web browsers or other mechanisms that provide users the ability to exercise choice regarding the collection of personally identifiable information about a user’s online activities over time and across service providers, third party and/or other party Internet services.

ADVERTISING

To generate revenue for the Service, ClassTag provides targeted and contextual advertising from service providers, third parties and/or other parties, depending on your settings and/or information from or about you that we collect (geographic location, for example, through school postal address and/or IP address). Please see Your California Privacy Rights above.
You may opt out from targeted advertising by going to your account settings and making sure to uncheck the “Use my personal info” checkbox. After this is done, a user will continue to see contextual ads, which are ads shown to you based on the context of the specific Service you are visiting. For example, you still may see an ad appropriate for a specific grade level based on your viewing of a classroom at such grade level. You should also know that we may still collect information from your computer or device and use it for other purposes like evaluating how the Service works, for research or detecting and preventing fraud or misuse of our products and services.

A teacher may opt out from all advertising, targeted and contextual, in the teacher’s classroom that such teacher has enrolled in ClassTag Rewards, by going to such teacher’s classroom settings and making sure to uncheck the “Participate in ClassTag Rewards” checkbox.
We will not use any personal information in a student’s records in the Service to engage in targeted advertising.

CHOICES REGARDING INFORMATION

You have choices regarding your information on the Service.

Changing Your Information. You can make changes to your information, including accessing, correcting or updating your information, through your registered account or by emailing us at privacy@classtag.com, subject to applicable legal restrictions. We may take reasonable steps to verify your identity before providing access to, correction of or update of your personal information. A school may request (or a parent, legal guardian, caregiver or teacher may request that the applicable school make a request) to review, to have corrected or updated or to cease further use or collection of content or information relating to a student by contacting us via live chat during regular business hours on the Service or via email at privacy@classtag.com. A parent or legal guardian can remove a student from the Service and this will result in no further collection or use of content or information from such student.

Deleting or Anonymizing Your Information. You can delete your information through your registered account or by emailing us at privacy@classtag.com, subject to applicable legal restrictions. We may take reasonable steps to verify your identity before providing deletion of your personal information. A school may request (or a parent, legal guardian, caregiver or teacher may request that the applicable school make a request) to have deleted or anonymized content or information relating to a student by contacting us via live chat during regular business hours on the Service or via email at privacy@classtag.com. We will retain such content or information that is deleted or anonymized for as long as reasonably necessary for the purposes described in this Privacy Policy, the Notice or the Terms, while we have a business need to do so in connection with your registered account or as required by law (for example, for legal, tax, accounting or other purposes), whichever is the longer.

Email Communications. You can make changes regarding receiving email communications from us through your registered account.

Push Notifications. You can at any time request opt out from further allowing us to send you push notifications by adjusting the permissions in your mobile device.

Text Message Communications.

By providing your mobile phone number to us, you expressly consent to receive transactional text messages from us on your mobile phone number.
Any transactional text messages delivered to your mobile phone or device may cause you to incur extra data, text messaging, or other charges from your wireless carrier. MESSAGE AND DATA RATES MAY APPLY. You are solely responsible for any carrier charges incurred as a result of phone and/or text communications from ClassTag.
You can make changes regarding receiving text message communications from us through your registered account.

Withdrawing Consent. You can withdraw your consent to our use, disclosure or sharing of your personal information at any time by emailing us at privacy@classtag.com.

Cookies and Other Technologies; Do Not Track. Please see Cookies and Other Technologies; Do Not Track above.

Social Networking. If you choose to access or make use of social networking services, we may receive personal information about you that you have made available to those services. Some social networking services also will facilitate your registration or log-in for the Service or enhance or personalize your experience on the Service. Your decision to use a social networking service will always be voluntary. You should make sure you are comfortable with what information from or about you may be disclosed to, shared with or collected by a social networking service. For what information is disclosed, shared or collected and how it is used, please carefully review the social networking service’s privacy policy and terms and conditions and modify your privacy settings directly on that service.

Please see Your California Privacy Rights above.

SECURITY

We take administrative, technical and physical measures to help protect the information you submit via the Service from accidental or unlawful destruction, loss or alteration and from unauthorized access, use, or disclosure (including use of authentication technologies and encryption where appropriate). Please be aware, however, that no security measures can guarantee absolute security.
No Internet or electronic transmission or method of electronic storage is ever fully secure or error free. Internet or electronic communications, including those sent through the Service, may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding which information you provide us with. We encourage you to take steps to help protect the confidentiality and security of your registered account and your information, including by doing the following:

• Reviewing your registered account periodically and immediately reporting any unexpected activity or unrecognized information;
• Installing the latest security updates and anti-virus software on your computer or device to help prevent malware and viruses;
• Password protecting your computer or device;
• Using complex passwords, not using the same password on more than one website or mobile application and not sharing your password with others; and
• Signing out or logging off of website or mobile application sessions so that your session is closed, especially when using a public computer or device.

We are not responsible for any lost, stolen or compromised passwords or for any activity on your registered account via unauthorized password activity. You are responsible for maintaining the security of any computer or device on which you use the Service.
If we learn of a security breach that poses a serious risk of harm, we will send a notification to you (subject to any applicable laws) at the address associated with your account so that you can take appropriate protective steps; and we may post a notice on the Service.

CHILDREN

We do not knowingly collect personal information from individuals under age 18 unless the individual is formally accessing the Service through an Educational Entity, as described in the Educational Entity Section below.  If you are under the age of 18 and are not accessing the Service because your Educational Entity invited you to do so, please do not access, use, or submit any personal information through the Service. If you have reason to believe that we may have accidentally received personal information from an individual under age 18, please email us immediately at privacy@classtag.com.

Protecting Children’s and student’s privacy is especially important to Us. We participate in the iKeepSafe Safe Harbor program. We have been granted the iKeepSafe COPPA Safe Harbor seal signifying that Our Site and ClassTag Apps as well as the software that runs the Site and the ClassTag App have been reviewed and approved for having policies and practices surrounding the collection, use, maintenance and disclosure of personal information from Children consistent with the iKeepSafe COPPA Safe Harbor program guidelines. COPPA protects the online privacy of Children under the age of 13; below is an email for the iKeepSafe Safe Harbor program:
Email: privacy@ikeepsafe.org

EDUCATIONAL ENTITY ACCESS

Educators who represent an Educational Entity can act as an agent of a parent and provide consent of the parent for their student to access the Service under COPPA based on the concept of school consent.  In order for individuals under the age of 18, and specifically children under the age of 13, to access the Service based on the request of an Educational Entity, the following process has to take place:

An Educational Entity must have signed an agreement with ClassTag to access ClassTag Connect.  Once such an agreement is signed, a teacher in that Educational Entity can, using a one-time encrypted token, invite a student to access that educator’s resources through a student account. Only the educator will have the ability to create the Student Account as well as sharing and monitoring any of the content accessible to the student.  Educators will also have the option of removing any of the students or adding new students.

Based on the invitation from the educator, the student creates a username and password and will receive access to that educator’s resources.  The student will not be given access to all of ClassTag’s services but will be limited to those features that are specific to that Educational Entity.  Students cannot publish any content publicly or make any content publicly available.  Students in this online environment only share their class work and profiles with the educator.  Students will not be subject to any advertising, marketing or other commercial activities.

For students accessing the Service via an Educational Entity, our Data Handling, including, collection, involves specifically (some of this data is collected from the Educational Entity, some from the parent and some directly from the student):

• Student first name and last name
• Parent first name and last name
• Student email address
• Parent email address
• Student phone number
• Parent phone number
• School name
• School address
• Geolocation data
• Photographs, video or audio files
• Browser type
• UDID
• Access time
• Time spent on site
• Page views
• Referring URLs

Should you or your parent have any questions, concerns or requests about these Educational Entity and COPPA provisions of this Privacy Policy, you should as a first level of support contact the administrator at the Educational Entity, which in most cases will be your teacher. If questions, concerns or requests are not addressed by the administrator at the Educational Entity, you or your parent should, as a second level of support, contact Us as follows:  privacy@classtag.com

LINKS TO OTHER WEBSITES AND MOBILE APPLICATIONS

This Privacy Policy applies only to the Service. The Service may contain links to other websites or mobile applications to which this Privacy Policy does not apply, including social networking services. The links from the Service do not imply that we endorse or have reviewed such websites or mobile applications. The policies and procedures we describe here do not apply to such websites or mobile applications. We neither can control nor are responsible for the privacy practices or content of such websites or mobile applications. We suggest reviewing the privacy policies of such websites or mobile applications.

We reserve the right to update or modify this Privacy Policy at any time and from time to time. We will notify users via the classtag.com website or a ClassTag mobile application and/or via email (as practicable) in advance of material changes to this Privacy Policy. Please review this Privacy Policy periodically, and especially before you provide any information. This Privacy Policy was made effective on the date indicated above. If the updates or modifications result in a reduction of your rights, we will notify you via email at least 30 days in advance of such changes going into effect.

ClassTag offers YouTube API Services through its platform. By using these YouTube API Services, you agree to be bound by the YouTube Terms of Service. You may revoke ClassTag’s access to your YouTube data through your Google Security Settings.

CHANGE OF CONTROL

In the event of a change to our organizations such that all or a portion of ClassTag or its assets are acquired by or merged with a third-party, or in any other situation where personal information that we have collected from users would be one of the assets transferred to or acquired by that third-party, this Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your personal information as per this policy (unless you give consent to a new policy). We will provide you with notice of an acquisition within thirty (30) days following the completion of such a transaction, by posting on our homepage and by email to your email address that you provided to us. If you do not consent to the use of your personal information by such a successor company, subject to applicable law, you may request its deletion from the company.
In the unlikely event that ClassTag goes out of business, or files for bankruptcy, we will protect your personal information, and will not sell it to any third-party.  If such an unlikely event occurs, we reserve the right to delete all personal information maintained by the company and not retain it for the two year period described above.